Terms & conditions
Terms & Conditions
A clean and readable structure for store terms and customer conditions.
Store terms, order conditions and customer information structured for easy reading.
For questions about this page or your order, contact the Beauxsoi support team.
Welcome to Beauxsoi. These Terms and Conditions govern your use of our website and services. By accessing or using our site, you agree to comply with these terms.
Please read them carefully. For any questions, contact us at concierge@beauxsoi.com.
General Provisions
You must be at least 18 years old or have the consent of a legal guardian to use this website.
You agree to provide accurate and up-to-date information when creating an account or making a purchase. The website must not be used for unlawful or fraudulent purposes.
Beauxsoi reserves the right to modify or discontinue any part of the website or its services without prior notice.
Products and Services
All products are subject to availability. Beauxsoi reserves the right to limit quantities or discontinue products at any time.
While we strive for accuracy in product descriptions and images, slight variations may occur.
We may refuse or cancel orders at our discretion, particularly those that appear fraudulent.
Pricing and Payment
Prices are displayed in AED and include applicable taxes unless stated otherwise.
Payments are securely processed through Stripe. Beauxsoi does not store payment card details.
Discounts and promotions are subject to specific terms and cannot be combined unless explicitly stated.
Shipping and Delivery
We deliver across the UAE.
Free Delivery: Orders over AED 200.
Standard Delivery: AED 10 for standard parcels.
Remote UAE areas may incur an additional AED 10 delivery charge.
Dubai & Surrounding Areas:
Orders are usually delivered on the next business day, depending on courier schedule and delivery area.
Other UAE Locations:
Delivery usually takes 1–2 business days, depending on your location.
Deliveries are processed Monday to Saturday.
For international orders, shipping charges are calculated at checkout based on destination and parcel weight.
Delivery times are estimates and may be affected by factors beyond our control, such as customs clearance, courier delays, public holidays, or remote area delivery.
Returns and Refunds
Returns are accepted within 14 days of receipt for unused, unopened items in their original condition.
Refunds will be processed to the original payment method within 10 business days after receiving and inspecting the returned product.
Shipping fees are non-refundable unless the return is due to a mistake or defective product.
For more details, please refer to our Returns & Refund Policy.
Intellectual Property Rights
All content, images, logos, and designs on the Beauxsoi website are protected by copyright and intellectual property laws.
Unauthorized use, reproduction, or distribution of this content is strictly prohibited.
User Accounts
Users are responsible for maintaining the confidentiality of their account credentials.
Beauxsoi reserves the right to suspend or terminate accounts for activities that violate these Terms and Conditions.
Limitation of Liability
Beauxsoi is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
We are not responsible for errors, interruptions, or delays caused by technical issues or external factors.
Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the United Arab Emirates.
Any disputes will be resolved under UAE law and the exclusive jurisdiction of UAE courts.
Data Protection and Privacy
By using this website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal data.
Beauxsoi complies with applicable data protection laws to ensure the security and privacy of your information.
Third-Party Links
The website may contain links to third-party websites for your convenience.
Beauxsoi is not responsible for the content, terms, or privacy practices of these external sites.
Amendment to Terms
Beauxsoi reserves the right to update or modify these Terms and Conditions at any time.
Changes will be posted on this page with an updated effective date.
Your continued use of the website constitutes acceptance of the modified terms.
Contact Information
For inquiries or support regarding these Terms and Conditions, please contact us at concierge@beauxsoi.com.
By accessing or using our website, you confirm that you have read, understood, and agreed to these Terms and Conditions.
Thank you for choosing Beauxsoi.
Customer support
Need help with your order?
Send us a message and we will help you with the next step.